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Working With Colleagues And Customers

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... about different types of customers (viz. most valued customer, most grow-able customers, below zero customers). CRM colleagues, customers and stockholders. (Knights and Morgan, 1991) By constantly evaluating the strategy chosen and learn from his colleagues, customers, and employees. In fact, McNerney's decision to let 3M enter the service contract to working with my fellow students and colleagues, and have worked on maintaining good interpersonal skills at all Today, I am able to develop and maintain mutually productive relationships with colleagues, customers and other ...



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Sources list for WORKING WITH COLLEAGUES AND CUSTOMERS:

Glanz, B. A. (1994). Building customer loyalty: How you can keep customers returning. New York, New York: Irwin Professional Publishing.
Customer Service

Uncles, Mark D., Dowling, Grahame R., and Hammond, Kathy, "Customer Loyalty and Customer Loyalty Programs." University of New South Wales School of Marketing Working Paper 98/6, University of New South Wales Web site. 27 Nov. 2004.
Loyalty Programs

Donogh, J. 2000, Customer Loyalty--From the Customer's Perspective, [Online]. <http://www.refresher.com/!loyalty2.html>. [Retrieved August 15, 2005], 5 pages.
United Kingdom's Automobile Industry

Kohler Company: (2004). Competency Connection Focus In The End Customer #1 - Customer Connections. Kohler, WI.
Leadership Development Program

Donogh, J. (2000). Customer Loyalty--From the Customer's Perspective. Retrieved June 24, 2005 from the World Wide Web: <http://www.refresher.com/!loyalty2.html>.
E-Commerce in China

 

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